VillageCare Rehabilitation and Nursing Center claims that it is a place where patients receive recovery care to prepare them to return home. If that is truly the case, then why are many patients sent back to the hospital during their stay…
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This place was absolutely horrific. From the first night my grandfather was sent here, the nursing staff was beyond neglectful and so much attitude with simple requests. Although the facility may be newer and seem nice, the nursing aids and…
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This place is just average. The PT services are good, but the nursing staff are a bunch of idiots. The sixth floor nurse is deranged. She's always fighting with aides. None of the aides are polite and they yell at patients at night. Very disgusted…
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Very impressed with the PT and OT services. All other services such as food, aides and cleaness are average. One complaint is that social worker never returned one single phone call and was never available from numerous voice messages from…
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My father has been at this facility for two weeks and we are not happy. This is his third rehab in a year (those places were not so great either BTW - Gouvener and Hospital For Special Surgery Rehab) but this has been our worst experience…
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What can I say that is positive? The staff was nice and helpful but the communication and follow-through of orders from doctor to doctor and facility to facility was almost non -existent. The facility is understaffed, especially at night when…
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My husband spent 24 days at Village Care after bypass surgery for a heart attack. In the entire time he was there, he was given one shower. He was never seen by a doctor even though I phoned the head nurse several times to report that his…
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The look of the place is great - modern, clean, appealing. The care is not as great. There is a subsystem of "companions" that patients are encouraged to hire on their own so as to get adequate care at this facility. The employees themselves…
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