User Reviews » Brookhaven Nursing & Rehab

These ratings and user reviews of Brookhaven Nursing & Rehab will help you pick the best nursing home in Springfield, Missouri. All our reviews are written by users like you, and are not available anywhere else! See what patients of Brookhaven Nursing & Rehab, their friends, their families, and their loved ones have to say about their experiences with this nursing home.



I was power of attny for a man that was in this nursing home, He was supposed to be there long enough to build his strength and then return home. However, he was neglected and and losing weight and had a UTI every single month that he was… Full Review

This facility is in constant turmoil. Staff are never there long. Direct care staff, as well as management are at the mercy of an inexperienced, immature administrator. The care the residents get is less than good. Lots of bed sores and… Full Review

Brook Haven is probably no worse than most.and seemingly that is the apathy with which we set standards of care. Brook Haven does not carefully attend to the cleanliness of it's residents, the bathrooms are usually dirty, and although the kitchen… Full Review

THIS PLACE IS NOT A NURSING HOME, THEY DON'T CARE ABOUT THEIR PATIENTS, WHILE MY MOTHER WAS THERE SHE WASN'T ABLE TO TAKE CARE OF HERSELF, SHE WAS UNCLEAN, HER ROOM WAS DIRTY, CLOTHES SHE SENT TO THE LAUNDRY DIDN'T COME BACK, THEY DIDN'T WANT… Full Review

My mother has been at Brookhaven since one month after their opening in 2010. I have been dealing with them thru ups and downs of growth and change of the number of residents and staff. I have great respect for all the staff and their professional… Full Review

My dad was in this facility during the last weeks of his life. The staff were all caring and helpful. I was able to walk in to see Dad any time of the day or night. The nurses were always ready to talk with me and share information. Dad… Full Review

Be aware that Brookhaven administration will lie to you and lead you to sign papers without appropriate explanation. They will lead you to believe one thing and do another. They practice unethical behavior, hang up on family members and they… Full Review


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