User Submitted Reviews

Redwood of Raymore Raymore, Missouri 64083

This use to be Raymore Rehab and has been sold out at least twice since my Mother was there. I Had to move an elderly couple from there due to the place be unclean, Patients were given Medicine and Med Tech would leave not knowing if they took the proper drugs that was given. Food was horrible, and patient had not been bathed. I Pray that you check this out very good before placing anyone there in the Front. Memory Care was awesome when my Mom was there

Wilshire at Lakewood Lees Summit, Missouri 64064

The staff a Lakewood was wonderful to our mother during her stay there. They treated her like family and showed as much concern for her well being as we would. From the nurses to nurses aides, housekeeping, dietary ad therapy staff to administrative and social services they were top notch. I have worked in this industry as front line staff and management and realize how difficult it is to care for the elders with the reimbursement provided them. They have done an excellent job. When clearing out the room, staff found $5 that we left in a drawer. They turned it in to management who then called us to let us know. Wow. That says a lot for what kind of individuals they employ. I would recommend this facility to anyone. The Pflughoft Family

Redwood of Raymore Raymore, Missouri 64083

My father was a patient in the rehab facility for less than a month. His care was horrible, pills were not given, and transportation to doctors appointments that was requested and confirmed was not provided. Once he was seen by his regular doctor his levels were so horrible the hospital would not allow him to return and the hospital covered the cost of his care because he would have died if he returned.

We were with him almost every day and this was able to happen. If you have a loved one that cannot have someone with them the majority of the time at this facility they will not receive any sort of care and the medicines they are given are not correct.

Redwood of Raymore Raymore, Missouri 64083

we found this facility to be completely unprofessional and uncaring. From the time my husband entered the center, his chart was confused with another patient. This mistake was discovered on the 2nd day of his stay, however, right up until the night before we left, they were still trying to give him incorrect medications.

He was there for rehab from a knee replacement surgery. The order was for therapy twice a day. The first day, a temp employee was on staff and she did a short therapy session in the AM and documented an afternoon session which never happened. After we called attention to this, the therapy was very good.

The place was dirty….dinner trays in the hallways as late as 9 or 10 PM, floors not swept, bathroom had mold, common area with coffee and microwave machines filthy and unstocked.

We were put in a position to pull my husband from this facility early due to the poor care. As a result, he did not get all of the therapy he needed and ended up tearing a tendon and having a second surgery; then got an infection and has now had a 3rd surgery. I contribute this to the bad start he got at this facility.

Wilshire at Lakewood Lees Summit, Missouri 64064

We have been fortunate to have several of the health care providers be of excellent quality.Fortunately they are the norm, but there have been a few folk that have made this difficult. Transitioning to a facility is difficult, and that process was not made any easier by certain "professionals" not taking their duties seriously . We are also very disappointed in the quality of the food and the lack of personalization of a diet plan. The nutritionist hides in her office, and refuses to speak with us despite repeated requests. Any and all issues could be resolved by visiting with the Nursing director, or the director himself, but its not their job to discuss dietary needs with the family. We would have scored this facility higher had all personnel shown the same dedication to excellence that a select few have shown. Those few shine like jewels in a very rusty crown. We are thankful for them, but wish the rest of the staff would get a clue.

Wilshire at Lakewood Lees Summit, Missouri 64064

first impression not good. called to inquire about facility .. had inappropriate music while put on long hold time… then had to recall and listen to music again to be told admission person not available… not a good first impression.

Redwood of Raymore Raymore, Missouri 64083

Theft of residents clothing and possessions, even cookies and candy is terrible here. Employees don't seem to care about it either.

Wilshire at Lakewood Lees Summit, Missouri 64064

i have been there. i have a family member there. they treat the patients with disrespect. leave them in the beds most of the time except for meals. they are left in the beds to die. the kitchen staff are rude. the residents sit in their dirty diapers for a long period of time while the cnas stand around and talk to each other. in dont recommend this place at all for family members. the kitchens have had cockroaches also. its pretty unsantitary.

Redwood of Raymore Raymore, Missouri 64083

My mother has been there twice to recuperate from knee replacement surgery. Both times she ended up w/scabies, which also infected my dad when she returned home.

Wilshire at Lakewood Lees Summit, Missouri 64064

Guardians are not asked before starting new medications. Attention is not paid to requests by family. Rooms are cramped and without wheelchair access. Families are not informed of concerns, decisions made based on those concerns with little to no consideration of the family wishes.

Wilshire at Lakewood Lees Summit, Missouri 64064

My father has received excellent care at Wilshire. He is very pleased with the staff, the services and comments about how excellent the food is.

Wilshire at Lakewood Lees Summit, Missouri 64064

My grandma is getting great care --- big rooms, good food & living nurses

So much better than that "other" place!

Redwood of Raymore Raymore, Missouri 64083

SOME OF THE PEOPLE ARE NICE BUT lots of ok sir, and then ignoring the patient until they get to it in their own time. Our nurse knows so much more than I could ever now even though I have been dealing with my dad for over a year and have some pretty good experience and notes from the doctors.

If you have time to watch them ok.

Wilshire at Lakewood Lees Summit, Missouri 64064

Not very good workers

Wilshire at Lakewood Lees Summit, Missouri 64064

Would not want my family member to reside in this facility