Review of Lutheran Senior Services at Meramec Bluffs

1 Star User Review

It looks nice from the outside but is worn and not kept that clean on the inside. My mom was on the rehab floor and her room was never cleaned (had been there for a week) until we inquired about it. Not good communication among staff. Did not have faith in the "med techs" at all as they got moms medication mixed up several times. RN's are not very available to patients and staff, and are always in the tiny little office looking at charts. I was treated very coldly by one of them when I had a question about my mom. Once my mom had to wait 2 hours for help going to the bathroom. Avoid this facility at all costs!!!