1 Star User Review
Even this is a generous rating. Very disappointed with the condition of the facility, it was very clear that very little was going into maintaining the environment and all profits were being directed to the owners of the facility. The patient care area smelled of urine, and the rooms very poorly ventilated. The air conditioning could not maintain the building so fans were placed in the residents rooms. The rooms still ran very hot. The menus were also very inappropriate offerings included hotdogs, chicken nuggets, and grilled cheese. The meals sounded more like something you would find on a child’s menu. The staff were reluctant/slow acting to facilitate transferring family member to another location. They were slow to provide the needed paperwork, and when it was provided it was incomplete. It came across like their attempt to "buy time" so that they could get a higher reimbursement. Overall a bad experience, one which had us quickly acting to have family transferred to another facility. Would not recommend!