User Submitted Reviews

Regency at Grand Blanc Grand Blanc, Michigan 48439

I came to Regency in June of 2017 after being hospitalized for a broken leg. I was greeted with a great deal of warmth and kindness which brought tremendous ease entering a rehab facility not knowing what to expect. Being younger than the majority of Regency's residents I came with a ton of preconceived notions about being in an 'old folks home.'lol

Every single inaccurate notion was dispelled by the wonderful staff and their unwavering desire to make my unpleasant situation as pleasant as they possibly could. The facility itself is remarkable with a 5 star hotel atmosphere as soon as you enter the door. The food is stellar!!

Everyone from the CNA's, Nurses, Kitchen and Maintenance Staff, Laundry staff and their remarkable PT and OT crew as well as Admin were superb and took incredible pride in what they did.

Regency's PT and OT staff were quite impressive, the entire Therapy department was extremely supportive. They encouraged, inspired and celebrated me at every accomplishment…especially on the days I did not want to be there. The energy when you walk, or roll, into the therapy room was contagious and captivating it invigorated me so many days when I so did not feel like therapy. I love them all.

My stay at Regency was a little over 11 months…yes 11 months. They turned out to be 11 of the most amazing, exciting and unforgettable months of my life. They took excellent care of me.

I will be forever grateful to every single staff member at the Regency of Grand Blanc, from my 1st day until my last, for their part in facilitating my recovery and adding so much life to my life and Regency experience.

When I came I did not want to be there…when it was time for me to leave it was a very sad (and happy) moment because I had developed so many great relationships and friendships.

Would I recommend Regency of Grand Blanc to others? In a heartbeat I would!

The Oaks at Woodfield Grand Blanc, Michigan 48439

My father was a patient at The Oaks for therapy. I cannot express how impressed I was with the care he received by the rehab team and the nursing staff. He was very sick and not able to tolerate much activity, but ultimately made it home. Compassionate care was shown from all of the staff - from the rehabilitation department to the nursing team to the dining staff to the housekeeping department. I would, without hesitation recommend The Oaks to anyone who is looking for qualified staff who enjoy working with the elderly and treat the patients and their families with compassion and respect.

Medilodge of Grand Blanc Grand Blanc, Michigan 48439

This place is AMAZING! My Mother has been in and out of many nursing facilities and has a very complex medical history. this place is better than any that we have ever been to. the staff is very highly trained to take care of the Ventilator patients. more staff around that I have ever seen and are very quick to address any of our needs. this place is a must see. newly renovated and the staff is so nice. the food is also high quality. The Administrator was extremely helpful. came right in to introduce himself and was very knowledgeable in all areas, he is even a Nurse. could not recommend a better place.

The Oaks at Woodfield Grand Blanc, Michigan 48439

My father was at this facility after a brain stem stroke and it left him without balance and double vision. There was one nurse who was very caring and gave him great care. However, one of the workers put him in the shower and left him alone. He fell in the shower and broke 2 bones in his back. The worker asked my father not to tell anyone because she didn't want to get into trouble. My dad being a caring person didn't report the fall. The PT staff noticed that my dad was not very motivated in therapy any more and asked him why. He finally told her that he fell in the shower and the nurse asked him not to report it. I spoke to everyone in the facility and wanted a investigation done. The least the worker could have done was report that he fell so he could get medical attention. The of course determined their worker did nothing wrong.

The Oaks at Woodfield Grand Blanc, Michigan 48439

My mom is there now and you cant trust the staff, the PT department is all over the place and doesn't keep the family informed - all we've ever herd is how great Moms doing. Then all of a sudden when she needs them the most they want to discharge her saying she hasn't been making the goals. We believe it's because they don't want to pay for the radiation treatments and transportation, so they're booting her. We are seeking a lawyers advise to get Mom what she deserves - fair and honest expectations. Figures lie and liars figure. The staff is immature and incompetent, always pointing fingers at each other. Heads of PT and Nursing are very unkind and hurtful to my Mom and our family. It's all about the money - period.

The Oaks at Woodfield Grand Blanc, Michigan 48439

My dad was in the Alzheimer's unit at the Oaks at Woodfield in Grand Blanc for several months in 2013. He was able to ambulate throughout the unit, and one day wandered into another resident's room and took a fall, fracturing both his shoulder and his femur. I was not there when this happened, not sure where the staff was or what they were doing at that time, but I do know that falls can happen. After his surgery to repair his femur bone, (his shoulder was not able to be surgerically repaired or casted due to the location of the fracture), he returned to the Oaks, but had to be moved to a different section due to the fact that he was now receiving therapy. We did not have any type of a care conference reguarding his therapy and were not told of his discharge date from therapy. We found out he came off of therapy because I ran into one of the therapist who had told me he came off therapy a few day ago. He was then transferred back to his room in the Alzheimer's unit. My mom was there during lunch time and helped my dad with his meals. There were 2 other women besides my dad that were not able to eat well on their own. One ladies husband was there during some of her meals to assist her to eat, the other lady, the staff would take a spoon full of food or give her a bite of her sandwich to get her started, and that was all they were supposed to do to help her to eat. One of the residents noticed my dad wasn't eating well on his own and was talking to a male CENA about it (I was in my dad's room at the time, listening to this conversation, and they were outside in the hall). The male CENA told the resident, "You are not allowed to help them to eat and neither are we, only the families can help them". This is when we decided it was time to get my dad out of The Oaks and take him back to an AFC home that we really loved the care, etc, but felt we had to move him into a locked down unit made just for Alzheimer's patients because, at that time, he was mobile enough to possibly get out the door and make it outside and now he was no longer was able to get up without assistance. My mom spoke to a nurse letting her know that we were wanting to move him out of The Oaks and back to the other facility, which she said would not be a problem. However, when we gave them the day were were going to move him, we were told we had to give a 30 day notice. I was furious and asked to speak to the administrator. During the time talking to him, about how they did not assist him and the others that needed help throughout their meal, and telling him if they were not able to properly care for my dad how could they tell us we had to give them a 30 day notice before taking him to another facility that would properly care for him, once the word "neglect" was mentioned, we were told we would no longer need to give the 30 day notice and move he as soon as we could make the arrangements to move him. We moved him, he was checked out by the doctor at the ALF, and was found to have thrush, which may have been part of the reason he was not eating well. I reported all of this to adult protective services, which did not investigate, because from what they said, my dad was no longer being "neglected" as we moved him out of The Oaks to another facility. This was our experience at The Oaks. I would not recommend the Alzheimer's unit if your loved one is requiring some assistance with feeding. Alzheimer's disease is a debilitating disease in which those affected require more and more assistance for their activities of daily living as the disease progresses, which includes feeding!

Wellbridge of Grand Blanc Grand Blanc, Michigan 48439

My parent is currently residing here. The place appears dingy and run down and it requires multiple requests and repeated reminders to even get something as simple as water brought in to the patient.

Medilodge of Grand Blanc Grand Blanc, Michigan 48439

The lobby smelled of urine and covered up by cleaning solution….My family members wheel chair is discusting and appears to of been sitting in urine. In one room, I found a 97-year-old woman, lying in her own waste. Another resident was found on the floor and later died from her injuries….the staff could not immediately explain.

They meet just the minimum standards but are considered "much below average," according to the federal rating system and recent surveys and complaints on neglect and abuse. Inspection reports of this facilitiy show the daily despair many residents face.

Residents said that when they voiced concerns, staff responded at times rude and abusive to them. State investigators cited (whom was at the facility for two weeks recently due to complaints and investigations)the nursing home, concluding that residents could not speak up without fear of reprisal.

When the I asked the nursing home's administrator, Tim Hayes, about the my complaints, he said: "What do you want me to do about it. Anybody can say anything." He would not comment further.