1 Star User Review
Awful. Facility grounds are beautiful, their physical therapy department is great with the residents and very knowledgable, and in general the staff is friendly but they made a sad situation significantly worse. Their locked "dementia" unit was uneducated on the management of patients with dementia. Communication between staff is poor. Soiled depends diapers were left in bathrooms several times with stool just left on toilet seat. The locked unit has a very sterile and uninviting feel, not conducive to the population served. They use chair alarms on many residents, which serve to have a Pavlov's dog type effect on others as staff do not address the alarms. Their activities consisted of bouncing one ball between 20 or so residents or having them watch the news, again not the most soothing activity for those with dementia. I could go on but my opinion doesn't get better. Luckily my loved one has transferred to a much better facility. I would NEVER recommend this facility. More often than not, I would leave in tears.