1 Star User Review
If I could, I would not give them any stars. This is a horrible, horrible place. My grandmother was placed there in December after leaving the hospital for pneumonia. She was placed in a room next to loud construction and odors from the materials they were using. Two days after her arrival and making visits there, I had yet to talk with a doctor, nurse or social worker. I made a point to stop the social worker in the hallway and ask her to set up an appointment to speak about options for grandmother. She told me it was not her job and to contact the person on the business side. I called and left a message for that person and she told me that it was not her job and that I needed to speak to the social worker. In the meantime, I still had no contact from a nurse or doctor regarding my grandmother's treatment or health. I finally demanded a meeting with her nurse; who told me very little about what was going on. I did speak to her physical therapist. She was wonderful and informative…the only bright spot. Within a week, my grandmother had pneumonia again. She was not treated for this ailment while she was there. The room was unkept and the aides were always busy talking to each other. I filled out a personal property form and gave it to the aide. It was still sitting in a drawer when I checked my grandmother out.My grandmother was usually laying in a fetal position in bed when I visited…which was often. I began the transfer process to a different place. Oakwood failed to fax information or return phone calls to the other place. I finally discharged her on my own once I received approval from the other facility. On the day of the discharge, the social worker avoided me and a nurse had to answer my questions and complete the discharge process. I then had to put my grandmother in a wheelchair without assistance and push her out of the building by myself. If possible, please choose another facility. My grandmother was admitted to the hospital with a day of leaving this place. As I said, I would not even give this place a star.