1 Star User Review
Since my mother has been at bridge point she has lost 4 pairs of glasses, her shoes have come up missing, she is missing multiple clothing items. None of which has been found. I wonder if things can just disappear. We purchased a wheelchair for my mother and then Thanksgiving morning when I went to pick my mother up her wheelchair had disappeared and she was in a sweatsuit that she had wet herself in because no one would come and see why her light was on and her hair had not been combed let alone washed. I had told the staff the week before and also called that morning to make sure mom would be ready. I took care of all that at my house and she was returned clean and in clean clothes. Even though my family had come to see mom and have a good day with her, I spent my time cleaning her up and cooking. Last night I was called that they were taking mom to the ER so we met her there but when I returned with her there was no wheelchair to be found for me to get her out of the car. When I asked at the nurses station they said that they knew where it was and then I found out that they had left someone else use it so I had to wait for them to get this person back in bed before I could get my mother out of the car. I am all for sharing but could this be the problem with her shoes, clothes and glasses that have disappeared (Did someone else need these items?). All I have asked is that my mother be cared for and for some reason this is too much to ask. My rating is 0 but they will not allow me to choose this.