Review of Pinnacle Specialty Care

2 Star User Review

The staff here is horrible. They do not communicate with their patients or their families. My mother was afraid to push her light because the CNAs were rude to her. It would take a minimum of a half hour if she did push her nurse button for anyone to answer and when they did they made her feel bad and weren't kind. In the 2 weeks she was there I was there every day and never saw anyone in her room. I never saw anyone smiling or be kind. Worse excuse for staff to care for the elderly I have ever seen. Management, talks the talk but never follows through with anything. The building is a nice new building but basically it's Ravenwood with lipstick.