User Submitted Reviews

Signature Healthcare of Muncie Muncie, Indiana 47303

I've had 2 relatives stay at Signature Muncie and was disappointed in their care. Lack of staff on the hall. Having to wait a long time for someone to answer call light. Little attention to what a resident looks like when they leave their room. Hair not combed. Loved one needing shaved etc. They are more like a 3 Star.

Golden Living Center-Muncie Muncie, Indiana 47304

SAD After 4 years we have moved mom. This place used to be so good, but its been going down hill for more than a year. All the good staff left. There are still some who care, but I don't think most do.

Signature Healthcare of Muncie Muncie, Indiana 47303

I can't say enough good! Very attentive staff! The management was great, answered all my questions and helped us through everything. Mom had a stroke and we made a mistake by going to another facility first, but on our doctors recommendation we pulled her out and took her to Signature, what a difference. Therapy was great, staff was caring and even the food was good. The only negative thing I could say is that the wifi was sometimes slow. If anyone of my family or friends needs to rehab, Signature is where they will go!

Bethel Pointe Health and Rehab Muncie, Indiana 47304

Maybe ok for those who are still functioning and able to care for themselves, but if your loved one is bed fast or dying do not take them here. Very little consideration for patient or family. Employees not friendly, no communication, doctor not around to talk to, and does not see patient regularly. I would never use this facility again and would not recommend it to anyone.

Bethel Pointe Health and Rehab Muncie, Indiana 47304

My boyfriends grandfather has been very sick for a while now and until recently his family was unable to give him the attention and care he needed. My boyfriend and his family were very upset so I helped him and his family research for different facilities in Munice. We went and took a tour of Bethel Pointe and we were happiest with their staff and facility. It was very nice and warming. It wasn't like anything we had expected. We did choose this facility for his grandpa and he has been doing very well here.

Albany Health Care & Rehabilitation Center Albany, Indiana 47320

I felt as if the staff was very professional and attentive. They work very hard for their residents. It's nice to see so many smiling and caring faces around.

Bethel Pointe Health and Rehab Muncie, Indiana 47304

I felt as if the staff here has done a great job. Sometimes they are understaffed, but I know they try their hardest to get to all the residents as soon as they can. They're very kind and work really hard. It's not an easy job, and they're trying to go above and beyond. My dad is a long-term resident here and has really taken a liking to it. I know he is in good hands, if he wasn't happy here we would find another facility. BUT, we personally feel this is the best in our area. I couldn't ask for better services for my dad!

Albany Health Care & Rehabilitation Center Albany, Indiana 47320

This is a great facility. They have very professional staff and are great at what they do. Great work!

Signature Healthcare of Muncie Muncie, Indiana 47303

Excellent therapy services. Wonderful caring staff!

Bethel Pointe Health and Rehab Muncie, Indiana 47304

This is an outstanding facility that is clean, well staffed and a beam of light in an other wise dark situation. The staff is dedicated and never quits working. I would highly recommend them to anyone who has a loved one in need!

Bethel Pointe Health and Rehab Muncie, Indiana 47304

The staff at Bethel Pointe work so hard on meeting the patient's needs. Staff is short at times, but they make up for it by working extrememly hard with the help they have. My family member is in Bethel Pointe and has been there for a couple of years, she loves it. There are always activities for them to go to. The food always smells and looks good to me. I've even tasted it a few times and it tastes pretty good. Overall, Bethel Pointe staff works hard to take care of ALL the residents. I would recommend this place to anyone!

Bethel Pointe Health and Rehab Muncie, Indiana 47304

Sooo happy I found somewhere I could post a review. My family has only used this facility and they love it.

Albany Health Care & Rehabilitation Center Albany, Indiana 47320

This is such a fantastic place to visit. The staff here treats your loved ones as if they were their own. I was offered a tour when I went with my grandfather and it was beautiful. They definitely make you feel at home here!

Bethel Pointe Health and Rehab Muncie, Indiana 47304

My dad lives in Bethel Pointe, and he frequently tells me that staff often fail to respond to his room buzzer in a timely way. My father needs assistance in getting to the bathroom, but sometimes he has to wait for up to 20 minutes after he has buzzed for assistance before an aide comes to his room. The buzzer board is located at the nurses' station, so the buzz is hard to ignore. Still, there are times when I pass by the nurses' station and hear staff talking about personal issues instead responding to buzzes.

For the most part, staff show professionaliam, but I have found that they often lack follow-through skills. My father has told me that sometimes he makes a request of staff, and the staff promise to fulfill the request, but they often fail to follow through.

A key concern I have is that Bethel Pointe does not have enough nurses and care-provider aides to assist residents. The nurses and aides often appear to be overwhelmed with their workload.

On a positive note, the building is kept clean, although I sometimes smell urine as I pass by residents' rooms. Residents' rooms are cleaned each day and thoroughly cleaned (floors mopped and waxed, curtains washed, etc.) frequently. Although the food is not the best, it is nutritious. Residents are provided with a monthly activities calendar that contains a variety of daily activities.

Bethel Pointe Health and Rehab Muncie, Indiana 47304

This place treats the long term patients much differently than the short term residents. They ignore their resquests, don't keep up with laundry, don't bathe them, and don't even meet their basic medical needs. Can't wait to get our family member. O a different facility!!!

Bethel Pointe Health and Rehab Muncie, Indiana 47304

Excellent staff who knows how to treat people. If I ever need to go to a nursing home again, I would choose Bethel Pointe.

Willowbend Living Center Muncie, Indiana 47302

CNA'S,housekeeping and kitchen staff were always very professional with our family and our sister while she was under Alzheimer's Care at this facility.When her health failed to where she was placed under Hospice and comfort care things changed for her.The Nursing Department made it clear it was their way and did not listen to her family about their concerns of the pain they were seeing.They instead informed us they knew her better then we did causing her to suffer needlessly until she passed.I would not recomend a family to place a loved one here until they learn more about Hospice and Comfort Care.It was very difficult to lose our sister then to be unable to have the Nursing staff that were over her to care about us wanting her to pass peacefully like Hospice promised.