1 Star User Review
Very slow response time to call lights and bed alarms which in one instance resulted in a serious fall. Poor quality food, slow service, food served cold, and no choice. Poor communication among staff and very difficult to call in and speak with a nurse. Messages left are rarely returned. Rough treatment by aides giving a shower on at least one occasion. Could not even bring the newspaper to the resident's room so the paper sat at the nurses' station all day several times. Generally an uncaring attitude with few exceptions and an unwillingness by management to make changes after being alerted to the problems. All they care about is your money. Stay away from this place if you care about your loved one!