1 Star User Review
If I could give this facility zero stars, I absolutely would! This place is horrible, and I'm completely unsure of how it is still operating! The staff is very scarce and doesn't respond when the call button is pressed. We had a few incidents about which we hoped to speak with an administrator in an amicable manner, but the response we received from her was rude, uncaring, and unprofessional. Several times when I walked in unannounced, I found my mom sleeping in feces and urine.
We have also spoken with other residents' families and their experiences have not been favorable either. Other families also spoke of abuse and neglect, which I can believe, given the rumors. Please do your research (there are plenty of articles online regarding incidents that have occurred here) before deciding on making this place your loved one’s home.
I'm glad we chose to move my mom from this place to another, but wish we had known about how unclean and unsafe the environment is, how rude the staff is, and what nonsense goes on here earlier.