1 Star User Review
My grandma was admitted to Dixon Healthcare in Sept. 2012 after a hospital stay, and wound up being forced to stay there until December. They originally told us we could take her out or at least transfer her some place else whenever we wanted no problem. Then they kept extending her stay and riding it out as long as they could, and said if we took her out against their orders her whole stay would come out of our pockets.
This is a horrible nursing home and I feel sorry for the residents here. My grandma frequently complained of having to wait long periods of time (up to half an hour in some instances) when she buzzed for help. I once found a woman crying out in the hallway because she had to go to the bathroom so bad. I stopped 2 different nurses asking them to please help her and they said someone would come and walked off. Most of the help there are useless and don't want to do anything and they are extremely stupid. They messed up my grandma's insulin so her blood sugar levels were always running dangerously high or low. Also, they forced her to sleep in a broken bed that was also too short for her and claimed they would get her a different one but never did the whole time she was there. Not only that, but they cheapened their food while she was there and it is disgusting. Oh, and they only gave her 2 showers when she was there for months!
If you can send your relative some place else I strongly recommend you do. My whole family was disgusted by this place. There are a few nurses who are actually really caring and helpful, but for the most part they are really understaffed and most of the CNA's are lazy. Awful nursing home!