1 Star User Review
I was in Signature Healthcare of Buckhead for 20 days in 2011. I have a number of complaints. The telephone service to rooms was awful -- too few lines so that it was very difficult to ever receive or make a call. I was only given 2 baths in 20 days, despite their claims of one every 3 days. The food was high carb and generally awful. The staff was loud at night in the halls and nightly there was a loud machine that polished the floors. Impossible to sleep. My bed was almost never made up. I developed a bad rash and asked to see an rn or a doctor. I never once saw either. They just continued to give me otc creams. Medicare was charged for more hours of physical therapy than I received. I was supposed to get 5 days a week, but had to insist strongly in order to get that. A driver was supposed to take me to a doctor's apptment, set up weeks in advance. Five minutes before my apptment, driver not there, and I had to hobble into parking lot and hitchhike a ride. No apology ever made. They serve everyone cranberry juice despied the fact that many patients are on Coumadin, and should not drink cranberry juice. I had to inform them of that. After too-long a time, they did stop that. The administration is not interested in patient complaints. The place is run terribly!!!
Despite the above scathing review, there are some nice people who work there and take care of patients. My criticisms are mostly at the administrative level.