Review of Colonial Lakes Health Care

1 Star User Review

This place is terrible !! DO NOT have your loved one come here , We found that the staff was not properly educated with the nursing skill that was needed to care for her , which resulted in her being sent back to the hospital only to be admitted to the ICU unit fighting for her life !!!, We also found that for a large portion of the day she was not attended to.When the nurses were called they took a very long time to respond .She went several days without the staff changing the clothing,bed sheets, or even bathing her . When her food was brought to her, the staff did not assist her with eating, even when knowing she needed assistance. Also, we had to have a special bed brought in (because of a weight factor), when it arrived, it was broken and ,it took approx 3 days after numerous calls to the company for them to come and fix the bed. All in all , we feel that we had a very bad experience here at this facility and overall DO NOT RECCOMEND sending your loved one here