Signature Healthcare of Palm Beach Lake Worth, Florida 33461
Went to this facility 4 days after back surgery.
Walked in on my own, no one seemed to care.
Showed me my room with a very nice lady who used an oxygen machine
that made a god awful noise. There were empty rooms down the hall.
When all but the night staff was left, I asked them to give me my pain medicine so I could get some sleep.
I was told they were "working on it." No one came to help me get in or out of the bed or bathroom.
Finally I told them if I didn't get my pain pill and my muscle relaxer , I was
Out of here. They came up with someone's pain pill . They handed it to me
with no water to swallow it.
I asked them about the machine that my roommate used and told them that there were empty rooms. I said that I wanted to be moved.
After that I saw no one.
At 11PM , the night I arrived, I called my husband to come and get me.
I walked past the night crew and told them I was leaving.
I guess they didn't believe me until I opened the front door, and an alarm
went off through the building.
Only then did someone come out and ask what I was doing.
I told them I was leaving, the same way I came in, under my own power.
I called the next day to retrieve my prescriptions.
I got the run a round, but told them my husband would be over to pick them
up.
Since then I spoke to someone who deals with this facility.
They said new patients often don't get their pain meds the same day
they come in.
PEOPLE: I had back surgery 4 days before, pain meds are necessary
at that point.
If you're in pain, or need help, DON'T GO HERE.