On the right track! The staff here are caring and respectful! They come to work with a passion and compassion towards caring for the residents of the building. I cannot thank them enough for what they do! By the way the food is actually very…
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We wish to say thank you to everyone at Avante at Boca- not only for the care but also the caring.
We appreciate all you did and just want to tell everyone Thank you
To all the aides in nurses in the middle of the night always ready to…
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I came to the facility for rehab under humana. I was really concerned about nursing homes and being resident here forever. The staff re-assured me and had me in a private room that was designated for rehabilitation. I was able with the help…
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The new administrator tonya is awesome and she has made huge changes in customer service in the building !!
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If you have any other options, please do not take your elderly loved one to this horrible facility. My father was send there for rehab after hip surgery. My mother spend the entire first day waiting to meet with Juanita, with whom she had…
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I guarantee you that the ONE five star review is an inside job.That it's fixed.Not one thing that the review says is true.On the contrary...EVERYTHING is the opposite.Do not trust anyone there.They are neglectful and do not give a crap about…
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After a few weeks here we were told that my mom has to be out in two days.The therapist said she is not making progress and the insurance doctor released her.So I appealed it and lost.I was going to pick my mom up and made plans for 24 hr home…
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My mom has been there for 3 wks and I visit every day or every other day and I have yet to meet her doctor!
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Never leave your love ones in this place!! My mother has been there a little over 3 months. I just went down to visit her due to me living out of states. I walked in 8:30am to see my mother laying in her own urine and feces! she was soaked…
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They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional,…
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the worst nurses aids work at this facility. When you complain about their behavior etc, the Nurses say they will not listen to them and do what they are told. My husband has seen a doctor since December. Dr. Merek, I dont even know if…
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This was the worst of the worst. I took my mother out of there this week. The doctor was totally unresponsive and incredibly rude. Not ONE TIME in over a week would the charge nurses tell us what medication she was receiving, whether she took…
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How do facilities like this remain in business???!!! This establishment should be shut down!!!
Due to my mother's restrictive insurance, she was admitted to Avante directly from Boca Community Hospital for respiratory therapy. I was there…
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My father was at this facility for brain cancer and died of a blood infection due to their lack of sterlizing the feeding and saline tubes. Horrible place, I never knew it was so bad considering it was highly recommended by the Boca Hospital…
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Worst customer service ever.
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