1 Star User Review
Having "experienced" the care that Gramercy provides, our family can only state that there is a great difference in what the front office offers and what the staff can actually provide. The whole family has noticed that the staff is often there on double shifts. This is probably common for low wage earners, but it does equate to overworked and overwhelmed employees - not what Gramercy brags about. The staff also has a significant turn-over, leaving one to wonder how Gramercy treats their employees. If all Care Facilities pay about the same, one would naturally stick with the one that is most respectful of it's employees - we think Gramercy is probably no better in that regards than any other facility. We are thinking of moving our family member, but will miss the few staff members who really seem to care. Moreover, we have "spread the word" that other families should consider other facilities. Such minimal service for $250.00/day, which is the regular rate at Gramercy. We have concluded the the administration must be well paid!