User Submitted Reviews

Lake Mead Health and Rehabilitation Center Henderson, Nevada 89015

Patient abuse and they steal all their belongings. Horrible horrible place. My dad said a worker punched him in the face. We have oictures to prove this.

Lake Mead Health and Rehabilitation Center Henderson, Nevada 89015

I'd have to say Lake Mead Rehab has definitely taken a step up. My Brother checked in there about three weeks ago. The Admin. Manager came to his room to check on him. She made some tea for him. Who ever heard of that? He told me they are taking care of him and his needs and doing physical rehab. 5 days a week. Much better than he's experienced at other facilities. New ownership and some new staff improvements seems to have made the difference. Keep it up Lake Mead and thanks.

Tlc Care Center Henderson, Nevada 89014

Negative…negative…negative….

Lake Mead Health and Rehabilitation Center Henderson, Nevada 89015

I would not recommend this place at all. 1 week after my step father was transferred here, he was dead. They really couldn't (or wouldn't more like it) tell me what happened. Then, to add insult to injury, they did not give me all of his belongings back (things that were meaningful to me). I called and left several messages about this, and no one would call me back.

He had no choice but to go to this facility, due to his insurance, Humana Medicare. If you are on Humana, I would definitely look into getting out of it, as this is where they will send you if you require long term assistance. Horrible place.

Lake Mead Health and Rehabilitation Center Henderson, Nevada 89015

New update…nothing has changed. The place is still dirty and my Mother lays in dirty diapers for hours without being changed. She had c diff (dangerous contagious intestinal infection) and was told she was cleared then 2 days later she was infected again. Don't take anyone you care about to this facility. No one ever calls you back and in 3 weeks my sister only saw my Mother's doctor once.

Tlc Care Center Henderson, Nevada 89014

Patient suffered bed sores. Patients not properly hydrated

Lake Mead Health and Rehabilitation Center Henderson, Nevada 89015

THIS PLACE IS HORRIBLE!! DO NOT LEAVE YOUR LOVED ONES THERE. THEY DO NOT TAKE CARE OF THEM. MY FATHER PASSED AWAY AND THE DOCTOR SAID THAT HE DID NOT HAVE WATER FOR ABOUT 3 WEEKS, HE COULD NOT SPEAK. THEY BASICALLY KILLED HIM.

Lake Mead Health and Rehabilitation Center Henderson, Nevada 89015

THIS IS THE WORST PLACE EVER …. IT STINKS WHEN YOU FIRST WALK IN , THE PATIENTS HAVE TO YELL FOR THE NURSES TO COME IN AND BE SEEN DUE TO THEM IGNORING THE HELP LIGHT… THE RESTROOMS IN THE PATIENT ROOMS ARE DIRTY AS IS THE ROOMS IT SELF … THE STAFF ARE RUNNING AROUND EVERYWHERE BECAUSE THERES NOT ENUFF STAFF , THEY TELL PATIENS STATUS TO OTHER VISITORS .. THE CHARGE NURSES ARE IGNORANT AND THE DOCTORS ARE NEVER SEEN … THERES IS ONLY ABOUT 3 PPL THAT WORK IN THAT FACILITY THAT I CAN HONESTLY SAY THEY COME TO WORK BECAUSE THEY HAVE A HEART, THEY OTHERS COME BECAUSE IT'S JUST A JOB TO THEM .. MY MOTHER IS CURRNETLY THERE BUT SHE ABOUT TO BE REMOVED FROM THAT HELL HOLE……… I WOULD NEVER SUGGEST THAT PLACE TO MY WORST ENEMY…..

Delmar Gardens of Green Valley Henderson, Nevada 89074

They tied down my 101 year old mother and the so called social worker wrote up a Y2000 against my mother claiming she is a danger to herself or others. Why? Because Del Mar Gardens was not getting enough money (medicare/medicaid) NOT JOKING; Most Vegetables & fruits are canned; On at least 4 occasions, when I visited my mom, there was NO water in her room to drink.

Lake Mead Health and Rehabilitation Center Henderson, Nevada 89015

Es el peor lugar no dan la medicina a tiempo son unos cochinos no limpian bien no cambian las camas son negligentes y la comida asquerosa , abusan de los pacientes no les hacen caso es muy deprimente ese lugar lo odio

Lake Mead Health and Rehabilitation Center Henderson, Nevada 89015

Facility is dirty, smells of feces. My mother goes days without seeing a doctor. I have made at least four phone calls to her case manager all of which are not returned. Notoriously short-staffed on the weekends. I was visiting on Saturday and we called for a nurse, waited TWO HOURS before somebody arrived. Overall I would not leave my cat here for care and am no exploring ways to get my mother moved before they kill her from neglect. Again I think one star is generous. It is apparent that the only thing this facility cares about is turning a profit at the risk of innocent, helpless people. The ICE is kept in a Ice chest, no ice machines. It's more of a drug pushing clinic that a rehabiliation center. It should be shut down for the safety of it's residents. Really the worst of the worst in nursing care.

Lake Mead Health and Rehabilitation Center Henderson, Nevada 89015

This is one of the saddest places I have ever visited for countless reasons. I URGE anyone looking for a assisted living home to stay far far AWAY from here,it seems as if the nurses take all of the patients medication,they are very rude and DO NOT properly care for the patients. It is very DIRTY and infested with roaches. They break every health code,no idea how they are able to stay in buisness. God bless the patients stuck in there,it is no way to live. (i give 0 stars thats how bad it is)

Lake Mead Health and Rehabilitation Center Henderson, Nevada 89015

A very dirty place, full of flies and my Mother's room had squashed dead bugs on the wall. She was sent there for therapy after having surgery. The staff is lazy and ignored her when she needed help to urinate. Also her pee and poop were left in potty chair for hours. Also the potty chair had poop smeared on the outside from someone else when it was brought to her room.

Lake Mead Health and Rehabilitation Center Henderson, Nevada 89015

I think 1 star is optimstic. The people must be overworked, because they are very rude and not helpful. I think the only reason people go there is because they have no choice and no money. The place is dumpy looking and even after my father passed away, they refused to give out information. I get the whole privacy act, but he passed away, so who are they protecting now? Very strange, or maybe just too lazy to look up the info. Not something you want to deal with at such a time.

Lake Mead Health and Rehabilitation Center Henderson, Nevada 89015

this place is the largest facility of the state which is a problem because there are not enough CNAs or RNs for the number of patients. they are always getting complaints about how the care is and the State survaors come in and they find alot of problems, they even get notice the State is coming and rush around to fix toliots or clean the floors and spray air freshner.that doesnt help the people who lay in dirty diapers for a couple hours.the Ass.Director of Nursing has talked to some patients that are pretty ok in the head to talk highly on them in return of things, instead one of them supposely told the state the truth and she was gone the week after the State survaors left. the wound care when i was there failed big time,i had a surgery on my knee and was only there for therapy and ended up staying almost 3 months and wanted to take my SSI check to pay for my stay i dont remember the ladies potion there but her name is Kim,,then the food wow how is a person who needs protien and food to regain striength eat that crap,and what they do serve makes the lowest level of cals, i wouldnt feed it to terriost,they dont even give fresh water only from a cooler where they have ice that melts and they dip in the same scoop that they do to the ones on isolation,but they have it in the break rooms and physical therapy room ,laundry room and activitiy room.all not for patients.i was told it cost $6000 a month to stay there,,thats why medicair and medicaid is going under how many more places are there that are just like that? well the company who owns that place owns 10 or more in Nevadar..id say people dont have much of a choice and thats sad,because those places know it and do nothing about it….

now if i was to rate this place in 3 catagories nursing cleanliness,,wound care they would all get less than a half star.

never leave a love one there people. that place should be shut down before to many people get hurt. im lucky i left AMA against medical advise

Lake Mead Health and Rehabilitation Center Henderson, Nevada 89015

This place is terrible. I had back surgery so the dr sent

me here for therapy but the staff completely ignore

you until they feel like waiting on you. They never

want to give you your medication you have to ask

and ask when it's suppose to be on a schedule

and automatically brought to you. I'm young only

35 but there are a lot of elderly here and what sounds

like mental patients too. Anytime i rang my bell

it would take up to an hour for somebody to come

then they tell you they dont do that thats a sifferent

nurse. My husband tried to get me

transferred out of here but you kind of get trapped

when your doctor puts the order in then you are their

patient. I should be out of here soon but as far as my

thoughts this place should be shut down for

Incompetent employees.