User Submitted Reviews

Brookhaven Nursing & Rehab Springfield, Missouri 65802

I was power of attny for a man that was in this nursing home, He was supposed to be there long enough to build his strength and then return home. However, he was neglected and and losing weight and had a UTI every single month that he was there. They changed DON's twice and Administrator once in the few months he was there. That is only the tip of the iceberg. I don't know what it is like now almost a couple of years later but one of their main problems was the way they did….or lack of it…the care plans. Communication from admin to staff was poor.

Springfield Rehabilitation & Health Care Center Springfield, Missouri 65807

The staff of Springfield Rehab truly care about the patients in their care. We see so much love and dedication on a daily basis. AND their therapy department is the best around! Very professional and they achieve great results!

James River Nursing and Rehabilitation Springfield, Missouri 65809

great place.

James River Nursing and Rehabilitation Springfield, Missouri 65809

The best place ever! Had my Father here and he got the best care ever.

Brookhaven Nursing & Rehab Springfield, Missouri 65802

This facility is in constant turmoil. Staff are never there long. Direct care staff, as well as management are at the mercy of an inexperienced, immature administrator. The care the residents get is less than good. Lots of bed sores and urine smells,

Brookhaven Nursing & Rehab Springfield, Missouri 65802

Brook Haven is probably no worse than most.and seemingly that is the apathy with which we set standards of care. Brook Haven does not carefully attend to the cleanliness of it's residents, the bathrooms are usually dirty, and although the kitchen serves a diet specific to the patients needs; the availability of junk food, soda pop (from employee vending machine), and an assortment of sweet treats are doled out at resident activities. There is no distinction for the diabetic or renal patient.

Brookhaven Nursing & Rehab Springfield, Missouri 65802

THIS PLACE IS NOT A NURSING HOME, THEY DON'T CARE ABOUT THEIR PATIENTS, WHILE MY MOTHER WAS THERE SHE WASN'T ABLE TO TAKE CARE OF HERSELF, SHE WAS UNCLEAN, HER ROOM WAS DIRTY, CLOTHES SHE SENT TO THE LAUNDRY DIDN'T COME BACK, THEY DIDN'T WANT TO PUT FORTH THE EFFORT TO TAKE CARE OF HER TO BE HONEST ALL THEY WANTED WAS HER GONE! WHEN WE DID MOVE HER TO BOLIVAR I STOPPED BY THE NEXT DAY TO PICK UP HER BELONGINGS, THIS IS WHAT I GOT IN A BOX "ROTTEN GRAPES, CRUMBLED CANDY WRAPPERS" SOME PICTURES AND HER BIBLE, NO CLOTHES! NOTHING BUT THE BILLS SURE KEEP COMING. WHAT A JOKE THIS PLACE IS - AND THE ADMINISTRATIVE STAFF IS SO BUSY TRYING TO LOOK IMPORTANT WHEN IN FACT THEY DON'T KNOW WHAT THE HELLS GOING ON!!!!!! I CERTAINLY HOPE THIS REVIEW IS READ BEFORE YOU EVEN THINK ABOUT GOING THERE, BECAUSE PLEASE "D O N 'T"

JANICE VANBUSKIRK - DAUGHTER OF WILMA JARRETT

Springfield Rehabilitation & Health Care Center Springfield, Missouri 65807

This amazing facility treated my father with dignity and love. I cannot express how difficult it was to leave my father in the care of others, but I have no regret that he spent his final days in their care.

For residents whom seem to spend a longer amount of time at this facility, it seemed to me that they experience a warm and caring environment. I would happily enroll in to this facility were it needed.

Springfield Rehabilitation & Health Care Center Springfield, Missouri 65807

Both of my parents were at Springfield Rehab & Healthcare before they passed away. My hats off to the whole staff for all of their support and great care for my parents in their last days. Many thanks for the events, good food and the cleanliness of your facility! What attential to details! Thanks again to the whole group! TLP Springfield, Missouri

Springfield Rehabilitation & Health Care Center Springfield, Missouri 65807

Some people just don't care about others…

Brookhaven Nursing & Rehab Springfield, Missouri 65802

My mother has been at Brookhaven since one month after their opening in 2010. I have been dealing with them thru ups and downs of growth and change of the number of residents and staff. I have great respect for all the staff and their professional and compassioniate dealings with family and residents. Just last night I personal witnessed a staff member helping a resident get thru a hard time of adjustment to being there. She was loving and kind. I eat with my mother at least once a week and I personally know that the food is of good quality and not just taken from a can like one of the other reviews stated. They take care to keep a good variety and nutrition is very important to them. I recommend this nursing home to anyone and everyone I know that is in need of one.

Brookhaven Nursing & Rehab Springfield, Missouri 65802

My dad was in this facility during the last weeks of his life. The staff were all caring and helpful. I was able to walk in to see Dad any time of the day or night. The nurses were always ready to talk with me and share information. Dad's requests were always granted in a timely manner. I have only good things to say about the wonderful care he received.

Brookhaven Nursing & Rehab Springfield, Missouri 65802

Be aware that Brookhaven administration will lie to you and lead you to sign papers without appropriate explanation. They will lead you to believe one thing and do another. They practice unethical behavior, hang up on family members and they have zero compassion and mercy for the hospice patients. It would behoove you to find a better place for your family members. Their dietary personal are inept, feeding elderly in appropriate food out of cans (no kitchen or chefs), making up the diets one day at a time without thinking about the long term dietary needs, not ensuring that mentally challenged patients are checked up on.(i.e. feeding just mashed potatoes, no gravy and a piece of toast, no milk, no coffee for a dinner. They are a menance to the elderly.