User Submitted Reviews

Concordia Village of Tampa Tampa, Florida 33613

I was admitted on 3/17/17 after having surgery for a broken femur. Upon arriving early evening, I was immobile and desperately needed assistance and equipment, which I was denied until being evaluated. Had a horrific night, not being allowed to have my pain medication and excruciatingly being forced to use a bedpan, as well as being kept awake all night by the other tenant in the room keeping her TV playing loudly while she slept. My family had to summon help the next morning.

There are a few very qualified and competent healthcare workers, but to many it’s just a job and they frankly don’t care. There is incompetence with some of the staff, and the facility is understaffed, especially on weekends, which causes even less care to patients. There is only one private room in the facility; all others are doubles, which becomes miserable and unbearable when you get a particularly annoying one. The in-nutritious meals are the same for everybody, no matter what your dietary needs are. I left there anemic, which I have never been in my life.

The staff and employees are very inconsiderate, talking loudly outside rooms while patients try to sleep. Doors are left open many times after visits from aides/attendants during the night, further disturbing sleep. This is a rehab/long term care/nursing home facility. Not a good mix! It is a very doom and gloom atmosphere for the most part. They have a good staff of physical therapists, if you’re there for rehab, but I cannot recommend John Knox Medical to anyone who is trying to heal or needs special care. You won’t get it. You can’t heal and rehabilitate when proper care isn’t given or proper rest isn’t attained.

Carrollwood Care Center Tampa, Florida 33625

This place is horrible. The county of Hillborough need to inspect this place. The nurses attitude is to let the patients die if they want to. The workers are miserable. The nurses and the cna are lazy. There's never a smile on their face. If you want your family members to live then don't send them there. They are lucky if they get a one star from me.

Excel Care Center Tampa, Florida 33612

nice place & always clean. staff & administration is very helpful.

Bristol at Tampa Rehab and Nursing Center LLC Tampa, Florida 33612

Having read the attached reviews on this website, I find myself wondering if some of the comments posted weren't about another facility. I learned through experience with having my dad placed in this facility after he slipped into dementia. Either mom or I visited dad on a regular basis and due to my work schedule at the time I managed to visit more frequently during the later shifts, and if I had any concerns, I wasn't shy and brought them right up to management who didn't write them down on a "Post It Note", instead we went hand in hand, right to the Head Nurse in charge and resolved the issue. Both mom and I treated the staff with the utmost respect and received the same in return. This past June, after mom experienced a problem in managing her sugar, where she slipped into a comma and after several weeks in a hospital, her doctors recommended that she be placed under close watch. I immediately went to ACCENTIA, just to see if things had changed…they hadn't! Mom, is fortunate in that many members of the staff that took care of my dad, were still there. Mom's relationship with the staff is heartwarming, and its not uncommon for one of the staff members to stop by and check in on her. One or two have squealed on her by mentioning that she hasn't been eating like she should and in the event that some issue has popped up, I have in the past received a phone call, briefing me on the situation. I am most thankful for having this facility available and having the staff who truly care about my mom. I do suggest/recommend visiting frequently and at different times and DON"T BE SHY…if you have a complaint…share it with management, for they not only listen…they respond! FIVE STARS FROM ME!

Brighton Gardens of Tampa Tampa, Florida 33618

Terrible care at this over rated ALF. Under no circumstances place a loved one there. I did and I was sorry that I did.

Bayshore Pointe Nursing and Rehab Center Tampa, Florida 33611

I would not recommend anyone to take their family member to this place.The nurses are so unpleasant. When you say hello to them they dont even answer you.The place smells as soon as you enter the compound.The staff should be trained to deal with the public.

Woodbridge Care Center Tampa, Florida 33615

This rehab facility has impressed me from day 1. From the admissions staff, the administrator, business office, and therapy departments to the excellent nursing care I've received, I can't begin to tell you how impressed I am. I feel that I've received very personalized care, and I have come a long way since my surgery. I plan on recommending this place to everyone!

Woodbridge Care Center Tampa, Florida 33615

I can't say enough great things about Woodbridge. They got me back on my feet when I was worried about never being able to walk again. Everyone who worked there was respectful and so kind- thank you, thank you, thank you!

Woodbridge Care Center Tampa, Florida 33615

My aunt went to Woodbridge for rehab after a fall. We were originally considering another rehab center suggested by her doctor since we were overwhelmed with options and had no time to visit any of the facilities. Luckily, a Woodbridge representative surprised us with a visit at the hospital and boy are we glad she did! She answered our questions and made us feel more at ease. Best of all, we learned they were only minutes away from where we live.

I must say we were beyond impressed. Though an older building, it was very clean. The entire staff was kind and caring. We were especially pleased with their exceptional physical therapy department and the amazing progress she made!

Bristol at Tampa Rehab and Nursing Center LLC Tampa, Florida 33612

I'd give them zero stars if I could! These ppl are the epitome of scamming money hungry nice to your face and stab you in the back type of business! None of their staff have any iota of what customer service really is and nor do they care to get any! My mother was there for all of 9 months and let me tell you each time I went to see her the place got worse and worse. Their residents were left in their beds dirty all day and night, residents were heard crying out for help from their beds and no one would come to their aid as we walked through the halls. Staff seemed very unhappy to do their jobs. Residents were depressed and did not look happy to be there. My mother was being bullies by another resident in her room and was scared to tell anyone because the resident had once worked at that same facility and my mother was afraid of retaliation.The staff cut my mother's PT/ OT and lied to me, claiming her SSI was also cut, all while collecting her insurance payments and SSI!!!! That was the final straw with that place, besides all of her clothes coming up missing and her being in a hospital gown every time I came to see her! Once I got my mother away from that dungeon, back in February, 26, 2015; they continued to bill me and my mother, at my residence! These people are scammers and very dishonest! DO NOT send your loved ones to Accentia, they are money grubbing scammers and ONLY care about $$$$$!!

Woodbridge Care Center Tampa, Florida 33615

This is the worst place to put a love one. The people that work here make you think that they care but, they don't. I had to go change the bedding. Give shower. Notice that my love one was so red between leg, hurt to touch. Worker didn't care. Even the one in the office. I will never let anyone I know go to this place.

Bayshore Pointe Nursing and Rehab Center Tampa, Florida 33611

Front entrance smells of urine, and the passage going down to the elevator. Does not seem to be a sanitary place.

Ybor City Healthcare and Rehabilitation Center Tampa, Florida 33602

Our father was here for 3 months. The staff truly cares for the patients. We were especially thankful for my dads day nurse. We appreciated that he had the same day nurse 5 days a week, She truly loves her patients and treats them as family. The facility communicated wonderful with our family.

Bayshore Pointe Nursing and Rehab Center Tampa, Florida 33611

Rehab dept. is the ONLY good thing about this place………stay away.

Bayshore Pointe Nursing and Rehab Center Tampa, Florida 33611

Bayshore Point is beautiful, yet lacks properly trained care takers. My mother almost died under their care, and unfortunately she is back in there again. She's left sitting around in her own waste for sometimes up to 2 hours after she's pressed her call button, they treat her like it's her fault that she's in there to begin with, and the food is not fit for human consumption. I've come across only a couple staff members who were professional, the rest should not have jobs there. If your loved one needs more than minimal care, do not leave them at Bayshore Point. Not happy with Bayshore point, at all.

Excel Care Center Tampa, Florida 33612

Do not use this facility! The administration , social services and PT department are deplorable. Poor communication with family members and patients. The bed/ chair alarm wasn't working my brother had two falls ! He wondered off campus and was lost for 5 hours before stranger brought him back! The staff had no clue he was even gone! He had fallen 2 and lost his wheelchair! They took no responsibility for his safety! Their lack of concern continued to his discharge process also. There was no communication from the SS personal , he was discharged at 6 pm at night without his night meds and no transition information.

Concordia Village of Tampa Tampa, Florida 33613

Family friend had surgery requiring neck brace. Was getting around with walker and healing nicely except no one noticed that he could not swallow due to neck surgery. Kept putting pureed foods in front of him which he couldn't eat. Within 1.5 weeks he was severely dehydrated which caused a UTI which no one noticed or tested for. He became disoriented due to UTI and nurses/dr thought it was due to his heart and potential neurological issues in his head due to surgery. Ended up in hospital ICU for 1.5 weeks due to severe dehydration and mal-nourishment, along with severe UTI. You would think that him losing 16 pounds in 1.5 weeks would be a clue but just kept putting pureed food in front of him. Nurses really nice but that doesn't go far when patient is very ill.

Bristol at Tampa Rehab and Nursing Center LLC Tampa, Florida 33612

Place is a mess, unorganized and the nurses are rude. They don't care about you or your time and spend more time chit chatting than working.

Woodbridge Care Center Tampa, Florida 33615

The staff at Woodbridge is the most dedicated, caring staff. My husband was a resident for a little over a year and he was very happy at this facility and the staff went above and beyond to make him a very happy resident. I visited him every day and was able to see what actually went on in this facility. The care he received was excellent and the staff went above and beyond to make his environment very comfortable.

Gandy Crossing Care Center Tampa, Florida 33611

some of the staff were very nice

others were mean and hateful

this is not a good place to be

Bristol at Tampa Rehab and Nursing Center LLC Tampa, Florida 33612

My aunt almost die in this facility, Please be aware minimal supervision for dementia patients. lot of safty issues.

Excel Care Center Tampa, Florida 33612

We had been to numerous nursing homes prior to finding Excel. The facility was always kept clean and all the staff was professional and very caring to both the patient and the family. We were there for several months prior to his passing, both in short and long term care, and received excellent care in both. We had the same nursing staff pretty much the entire time and for the first time in his 6 month illness, we felt comfortable enough to leave him alone at night. The night he passed, the staff was very supportive and caring. The administration made his returns after repeated hospital stays uncomplicated which made it easier for the family. Thank you Excel for making a difficult time easier to handle.

Fairway Oaks Center Tampa, Florida 33613

My elberly aunt relates the lack of leadership; antiboitics that dont work & give her diarrhea, so the staff gives her milk & stool softeners & makes her feel guilty for the diarrhea, & they routinely forget her prescribed meds (blood thinners & others). CNA's that handle her like pro wrestlers & often take over an hour to respond to a call while they laugh & play video games down the hall. My aunt won't speak up but I will : complaining CNA's plus poor coordination between Doctors & staff (reguarding do's & don'ts on mixing some meds with foods) equals the idea that they don't want her to get better. There are a handfull of good caring staff members, but 80% or more treat her like a convict so I've had enough! Since FL has an endless supply of elderly money makers, you should help them get well in order to get good reviews instead of keeping them sick to bleed their bank accounts dry!

Bayshore Pointe Nursing and Rehab Center Tampa, Florida 33611

Bayshore is an excellent Nursing Home for my Mother! She enjoys all the activities and interaction with the wonderful staff! I couldn't be happier with the attention and care she has received! The Administrator Victor, has made an impression taking special time for visit with my mother to ensure she is receiving the best health care possible! Thank you Bayshore Staff for caring for my mother!

Woodbridge Care Center Tampa, Florida 33615

This is an excellent facility that really cares about their patients!