Resident Complaints » Autumn Lake Healthcare at Greenfield

  1. Health Inspection on April 10, 2019 [1]

    1. Widespread: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Corrected 2019-05-08)
    2. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (Corrected 2019-05-08)

  2. Health Inspection on October 31, 2018 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide and implement an infection prevention and control program. (Corrected 2018-11-30)
      • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. (Corrected 2018-11-30)
      • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Corrected 2018-11-30)
      • Notify the resident or the residentÂ’s representative in writing how long the nursing home will hold the residentÂ’s bed in cases of transfer to a hospital or therapeutic leave. (Corrected 2018-11-30)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Respond appropriately to all alleged violations. (Corrected 2018-11-30)
      • Provide safe, appropriate dialysis care/services for a resident who requires such services. (Corrected 2018-11-30)
      • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (Corrected 2018-11-30)
      • Ensure residents have reasonable access to and privacy in their use of communication methods. (Corrected 2018-11-30)
      • Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. (Corrected 2018-11-30)
      • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Corrected 2018-11-30)
      • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. (Corrected 2018-11-30)
      • Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Corrected 2018-11-30)
      • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (Corrected 2018-11-30)
      • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. (Corrected 2018-11-30)

  3. Health Inspection on June 20, 2018 [1]

    1. Isolated: Immediate jeopardy to the resident health or safety
      • Provide appropriate treatment and care according to orders, residentÂ’s preferences and goals. (Corrected 2018-07-11)
      • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Corrected 2018-07-11)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Observe each nurse aide's job performance and give regular training. (Corrected 2018-07-11)
    3. Widespread: No actual harm with potential for minimal harm
      • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Corrected 2018-07-11)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html