Resident Complaints » Careage of Whidbey

Health Inspection on February 14, 2019 ^[1]

1. Widespread: No actual harm with potential for more than minimal harm that is not immediate jeopardy

   • Have a plan that describes the process for conducting QAPI and QAA activities. (Corrected 2019-04-02)

2. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy

   • Respond appropriately to all alleged violations. (Corrected 2019-04-02)
   • Protect each resident from the wrongful use of the resident's belongings or money. (Corrected 2019-04-02)
   • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (Corrected 2019-04-02)

3. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy

   • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. (Corrected 2019-04-02)
   • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. (Corrected 2019-04-02)
   • Develop and implement policies and procedures to prevent abuse, neglect, and theft. (Corrected 2019-04-02)