Resident Complaints » Heritage Hall Nassawadox

Health Inspection on November 9, 2017 ^[1]

1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy

   • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Corrected 2017-12-24)
   • Allow residents the right to participate in the planning or revision of care and treatment. (Corrected 2017-12-24)
   • Provide necessary care and services to maintain or improve the highest well being of each resident . (Corrected 2017-12-24)
   • Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. (Corrected 2017-12-24)
   • Have a program that investigates, controls and keeps infection from spreading. (Corrected 2017-12-24)