Resident Complaints » Rose Hill Health and Rehab

  1. Health Inspection on January 17, 2019 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (Corrected 2019-02-15)
      • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Corrected 2019-02-15)
      • Provide appropriate treatment and care according to orders, residentÂ’s preferences and goals. (Corrected 2019-02-15)

  2. Health Inspection on June 14, 2018 [1]

    1. Isolated: Actual harm that is not immediate jeopardy
      • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the residentÂ’s advance directives. (Corrected 2018-05-30)
    2. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Corrected 2018-07-14)
      • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (Corrected 2018-07-14)
    3. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (Corrected 2018-07-14)
      • Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. (Corrected 2018-07-14)
      • Develop and implement policies and procedures to prevent abuse, neglect, and theft. (Corrected 2018-07-14)
      • Provide and implement an infection prevention and control program. (Corrected 2018-07-14)
      • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Corrected 2018-07-14)
      • Respond appropriately to all alleged violations. (Corrected 2018-07-14)
      • Provide safe and appropriate respiratory care for a resident when needed. (Corrected 2018-07-14)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html