Resident Complaints » Orem Rehabilitation and Nursing Center

  1. Health Inspection on July 13, 2017 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. (Corrected 2017-09-06)
      • Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. (Corrected 2017-09-06)
      • Provide housekeeping and maintenance services. (Corrected 2017-09-06)
      • Store, cook, and serve food in a safe and clean way. (Corrected 2017-09-06)
      • Hire sufficient dietary support personnel. (Corrected 2017-09-06)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure each resident receives an accurate assessment by a qualified health professional. (Corrected 2017-09-06)
      • Put firmly secured handrails on each side of hallways. (Corrected 2017-09-06)
      • Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. (Corrected 2017-09-06)
      • Develop policies and procedures for influenza and pneumococcal immunizations. (Corrected 2017-09-06)
      • Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. (Corrected 2017-09-06)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html