Resident Complaints » Llano Nursing and Rehabilitation Center

  1. Health Inspection on August 31, 2018 [1]

    1. Widespread: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Corrected 2018-09-01)
    2. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is ne (Corrected 2018-09-30)
      • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (Corrected 2018-09-01)
      • Keep residents' personal and medical records private and confidential. (Corrected 2018-09-30)
      • Provide bedrooms that don't allow residents to see each other when privacy is needed. (Corrected 2018-09-30)
      • Provide and implement an infection prevention and control program. (Corrected 2018-09-01)
      • Reasonably accommodate the needs and preferences of each resident. (Corrected 2018-10-01)
      • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (Corrected 2018-09-14)
      • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Corrected 2018-09-01)
    3. Widespread: No actual harm with potential for minimal harm
      • Dispose of garbage and refuse properly. (Corrected 2018-09-01)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html