Resident Complaints » The Springs

  1. Health Inspection on August 16, 2018 [1]

    1. Isolated: Actual harm that is not immediate jeopardy
      • Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Corrected 2018-09-14)
    2. Widespread: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. (Corrected 2018-09-14)
      • Have a policy regarding use and storage of foods brought to residents by family and other visitors. (Corrected 2018-09-14)
      • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Corrected 2018-09-14)
    3. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide and implement an infection prevention and control program. (Corrected 2018-09-14)
    4. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide timely, quality laboratory services/tests to meet the needs of residents. (Corrected 2018-09-14)
      • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. (Corrected 2018-09-14)
      • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (Corrected 2018-09-14)
      • Assess the resident when there is a significant change in condition (Corrected 2018-09-14)

  2. Health Inspection on July 5, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Corrected 2018-08-17)
      • Respond appropriately to all alleged violations. (Corrected 2018-08-17)
      • Develop and implement policies and procedures to prevent abuse, neglect, and theft. (Corrected 2018-08-17)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

About Complaint Initiated Inspections How to File a Complaint


References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html