Resident Complaints » The Hillcrest of North Dallas

  1. Health Inspection on September 6, 2018 [1]

    1. Widespread: No actual harm with potential for minimal harm
      • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Corrected 2018-09-07)
      • Develop and implement policies and procedures to prevent abuse, neglect, and theft. (Corrected 2018-09-07)

  2. Health Inspection on May 18, 2018 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide care and assistance to perform activities of daily living for any resident who is unable. (Corrected 2018-06-11)
      • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. (Corrected 2018-06-11)
      • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (Corrected 2018-06-11)
      • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. (Corrected 2018-06-11)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

About Complaint Initiated Inspections How to File a Complaint


References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html