Resident Complaints » Hill Country Rehab and Nursing Center

  1. Health Inspection on July 19, 2018 [1]

    1. Pattern: Immediate jeopardy to the resident health or safety
      • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (Corrected 2018-07-23)
      • Provide appropriate treatment and care according to orders, residentÂ’s preferences and goals. (Corrected 2018-07-23)
      • Provide enough food/fluids to maintain a resident's health. (Corrected 2018-07-23)
      • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Corrected 2018-07-23)
      • Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. (Corrected 2018-07-23)
      • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Corrected 2018-07-23)
      • Honor each resident's preferences, choices, values and beliefs. (Corrected 2018-07-23)
    2. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure each resident receives an accurate assessment. (Corrected 2018-07-23)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html