Resident Complaints » Hillcrest Firethorn

  1. Health Inspection on June 14, 2018 [1]

    1. Widespread: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel. (Corrected 2018-07-24)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Corrected 2018-07-24)
      • Provide safe, appropriate dialysis care/services for a resident who requires such services. (Corrected 2018-07-24)
      • Ensure medication error rates are not 5 percent or greater. (Corrected 2018-07-24)
      • Ensure that residents are free from significant medication errors. (Corrected 2018-07-24)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html