Resident Complaints » Holly Hill Nursing and Rehabilitation Center

  1. Health Inspection on April 8, 2019 [1]

    1. Widespread: No actual harm with potential for minimal harm
      • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. (Corrected 2019-04-22)

  2. Health Inspection on July 3, 2018 [1]

    1. Widespread: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (Corrected 2018-08-17)
      • Protect each resident from the wrongful use of the resident's belongings or money. (Corrected 2018-08-17)
    2. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Corrected 2018-10-05)
      • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (Corrected 2018-08-17)
    3. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Post nurse staffing information every day. (Corrected 2018-08-17)
      • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. (Corrected 2018-08-17)
      • Ensure each residentÂ’s drug regimen must be free from unnecessary drugs. (Corrected 2018-08-17)
      • Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. (Corrected 2018-08-17)
      • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is ne (Corrected 2018-10-05)
      • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Corrected 2018-08-17)
      • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Corrected 2018-08-17)
      • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. (Corrected 2018-10-05)

  3. Health Inspection on December 13, 2017 [1]

    1. Pattern: No actual harm with potential for minimal harm
      • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (Corrected 2018-01-22)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html