Resident Complaints » Regency Care of Silver Spring, LLC

  1. Health Inspection on March 6, 2019 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide appropriate treatment and care according to orders, residentÂ’s preferences and goals. (Corrected 2019-03-31)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. (Corrected 2019-03-31)
    3. Pattern: No actual harm with potential for minimal harm
      • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted (Corrected 2019-03-31)

  2. Health Inspection on February 5, 2019 [1]

    1. Pattern: No actual harm with potential for minimal harm
      • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. (Corrected N/A)
      • Honor the resident's right to manage his or her financial affairs. (Corrected N/A)

  3. Health Inspection on September 27, 2018 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. (Corrected 2018-10-31)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2018-10-31)
      • Respond appropriately to all alleged violations. (Corrected 2018-10-31)

  4. Health Inspection on April 16, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Respond appropriately to all alleged violations. (Corrected 2018-06-04)
      • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (Corrected 2018-06-04)
      • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Corrected 2018-06-25)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html