Resident Complaints » Future Care Cherrywood

  1. Health Inspection on January 28, 2019 [1]

    1. Isolated: Immediate jeopardy to the resident health or safety
      • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Corrected 2019-03-14)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (Corrected 2019-03-14)
      • Respond appropriately to all alleged violations. (Corrected 2019-03-14)
      • Provide bedrooms that don't allow residents to see each other when privacy is needed. (Corrected 2019-03-14)
      • Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. (Corrected 2019-03-14)
      • Reasonably accommodate the needs and preferences of each resident. (Corrected 2019-03-14)
      • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Corrected 2019-05-09)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

About Complaint Initiated Inspections How to File a Complaint


References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html