Resident Complaints » Autumn Lake Healthcare at Bridgepark

  1. Health Inspection on July 5, 2018 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (Corrected 2018-08-16)
      • Provide enough food/fluids to maintain a resident's health. (Corrected 2018-08-16)
      • Provide for the safe, appropriate administration of IV fluids for a resident when needed. (Corrected 2018-08-16)
      • Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Corrected 2018-08-16)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide appropriate foot care. (Corrected 2018-08-16)
      • Provide appropriate treatment and care according to orders, residentÂ’s preferences and goals. (Corrected 2018-08-16)
      • Provide timely, quality laboratory services/tests to meet the needs of residents. (Corrected 2018-08-16)
      • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (Corrected 2018-08-16)
      • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. (Corrected 2018-08-16)

  2. Health Inspection on August 14, 2017 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure residents maintain acceptable nutritional status. (Corrected 2017-09-15)
      • Make sure that a doctor approves a resident's admission in writing and that each resident remains under the care of a doctor. (Corrected 2017-09-15)
      • Keep accurate, complete and organized clinical records on each resident that meet professional standards. (Corrected 2017-09-15)
      • Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. (Corrected 2017-09-15)
      • Give or get quality laboratory services/tests in a timely manner to meet the needs of residents. (Corrected 2017-09-15)
      • 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. (Corrected 2017-09-15)
      • Have a program that investigates, controls and keeps infection from spreading. (Corrected 2017-09-15)
      • Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. (Corrected 2017-09-15)
      • Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. (Corrected 2017-09-15)
      • Operate and provide services according to Federal, State, and local laws and professional standards. (Corrected 2017-09-15)
      • Store, cook, and serve food in a safe and clean way. (Corrected 2017-09-15)
      • Provide housekeeping and maintenance services. (Corrected 2017-09-15)
      • Ensure each resident receives an accurate assessment by a qualified health professional. (Corrected 2017-09-15)
      • Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. (Corrected 2017-09-15)
      • Ensure laboratory services, blood blanks and transfusion services provided on site meet requirements for certified laboratories; or have an agreement to obtain services from an offsite laboratory, that meets the same requirements. (Corrected 2017-09-15)
      • Reasonably accommodate the needs and preferences of each resident. (Corrected 2017-09-15)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html