Resident Complaints » The Healthcare Resort of Kansas City

  1. Health Inspection on September 11, 2018 [1]

    1. Isolated: Actual harm that is not immediate jeopardy
      • Provide enough food/fluids to maintain a resident's health. (Corrected 2018-10-05)
      • Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Corrected 2018-10-05)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (Corrected 2018-10-05)
      • Assess the resident when there is a significant change in condition (Corrected 2018-10-05)
      • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (Corrected 2018-10-05)
      • Provide safe, appropriate dialysis care/services for a resident who requires such services. (Corrected 2018-10-05)
      • Ensure each residentÂ’s drug regimen must be free from unnecessary drugs. (Corrected 2018-10-05)
      • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2018-10-05)
      • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. (Corrected 2018-10-05)
      • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Corrected 2018-10-05)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html