Resident Complaints » Aperion Care International

  1. Health Inspection on December 11, 2018 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (Corrected 2018-12-31)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide and implement an infection prevention and control program. (Corrected 2018-12-31)
      • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (Corrected 2018-12-31)
      • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. (Corrected 2018-12-31)
      • Provide care and assistance to perform activities of daily living for any resident who is unable. (Corrected 2018-12-31)
      • Reasonably accommodate the needs and preferences of each resident. (Corrected 2018-12-31)
      • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (Corrected 2018-12-31)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html