Resident Complaints » Heartland Health Care & Rehabilitation Center

  1. Health Inspection on February 22, 2019 [1]

    1. Pattern: Immediate jeopardy to the resident health or safety
      • Protect each resident from the wrongful use of the resident's belongings or money. (Corrected 2019-03-26)
      • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (Corrected 2019-04-02)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Develop and implement policies and procedures to prevent abuse, neglect, and theft. (Corrected 2019-03-22)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html