Resident Complaints » St Andrews Bay Skilled Nursing and Rehabilitation

  1. Health Inspection on January 11, 2019 [1]

    1. Isolated: Immediate jeopardy to the resident health or safety
      • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (Corrected 2019-02-19)
      • Administer the facility in a manner that enables it to use its resources effectively and efficiently. (Corrected 2019-02-19)
      • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. (Corrected 2019-02-19)
      • Ensure that residents are free from significant medication errors. (Corrected 2019-02-19)
      • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Corrected 2019-02-19)
      • Provide appropriate treatment and care according to orders, residentÂ’s preferences and goals. (Corrected 2019-02-19)

  2. Health Inspection on August 3, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Corrected 2018-08-31)
      • Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Corrected 2018-08-31)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html