Resident Complaints » Fircrest Convalescent Hospital

  1. Health Inspection on August 17, 2017 [1]

    1. Widespread: Immediate jeopardy to the resident health or safety
      • Make sure that the facility is administered in an acceptable way that maintains the well-being of each resident . (Corrected N/A)
    2. Isolated: Actual harm that is not immediate jeopardy
      • Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. (Corrected N/A)
    3. Widespread: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Hire sufficient dietary support personnel. (Corrected N/A)
      • Have enough nurses to care for every resident in a way that maximizes the resident's well being. (Corrected 2018-02-01)
      • Have a program that investigates, controls and keeps infection from spreading. (Corrected N/A)
    4. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. (Corrected N/A)
      • Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. (Corrected N/A)
      • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (Corrected 2017-10-31)
      • Ensure services provided by the nursing facility meet professional standards of quality. (Corrected N/A)
    5. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. (Corrected 2017-10-31)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html