Resident Complaints » Country Villa Sheraton

  1. Health Inspection on November 30, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Notify the resident or the residentÂ’s representative in writing how long the nursing home will hold the residentÂ’s bed in cases of transfer to a hospital or therapeutic leave. (Corrected 2018-12-27)
      • Ensure each residentÂ’s drug regimen must be free from unnecessary drugs. (Corrected 2018-12-27)
      • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. (Corrected 2018-12-27)

  2. Health Inspection on June 18, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (Corrected 2018-06-27)
      • Provide medically-related social services to help each resident achieve the highest possible quality of life. (Corrected 2018-06-27)
      • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Corrected 2018-06-27)
      • Ensure services provided by the nursing facility meet professional standards of quality. (Corrected 2018-06-27)
    2. Pattern: No actual harm with potential for minimal harm
      • Let each resident or the resident's legal representative access or purchase copies of all the resident's records. (Corrected 2018-06-27)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

About Complaint Initiated Inspections How to File a Complaint


References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html