Review of Scepter Rehabilitation and Healthcare Center, LLC

1 Star User Review

The salesman was amazing and while I knew he was doing a job and selling the place, I was severely disappointed in the facility AFTER my mom was placed here. My mom has required supplemental oxygen 24/7 for the last 4 years. Fifteen minutes after arriving at the facility, she needed to go to the bathroom and couldn't get there because of the short length of the oxygen tubing. So, we called for a nurse. She came in and said "just disconnect it and go to the bathroom"…My mom ended up being wheeled out of there alive, but I should have paid attention to the first red flag. The second day she was there, she was taken to physical therapy, where she was having significant breathing troubles, was dizzy, short of breath, etc. After FIVE minutes, it was realized that the therapist didn't turn her oxygen back on after disconnecting her from the portable oxygen. Incidents like this happened repeatedly. I could go on and on…but, I think you get the point….do not be fooled by an amazing sales staff (who I'm sure have absolutely no idea what happens on the unit floor). Thankfully my mom was coherent while she was there, as she was given incorrect dosages of her meds on numerous occasions, which she refused because she knew what she was supposed to take. I am extremely grateful that they were able to keep my mom alive…but I would definitely NOT recommend this place to anyone and would NOT let my mom return there.