Resident Complaints » The Waters of White Hall, LLC

  1. Health Inspection on April 12, 2019 [1]

    1. Widespread: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (Corrected 2019-05-10)
      • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (Corrected 2019-05-10)
      • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Corrected 2019-05-10)
    2. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. (Corrected 2019-05-10)

  2. Health Inspection on December 12, 2018 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide care and assistance to perform activities of daily living for any resident who is unable. (Corrected 2019-01-10)
      • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Corrected 2019-01-10)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Corrected 2019-01-10)
      • Provide appropriate treatment and care according to orders, residentÂ’s preferences and goals. (Corrected 2019-01-10)
      • Respond appropriately to all alleged violations. (Corrected 2019-01-10)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

About Complaint Initiated Inspections How to File a Complaint


References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html