Resident Complaints » Grace Point, LLC

  1. Health Inspection on April 23, 2018 [1]

    1. Pattern: Immediate jeopardy to the resident health or safety
      • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (Corrected 2018-05-07)
    2. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide safe and appropriate respiratory care for a resident when needed. (Corrected 2018-05-07)
    3. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide appropriate treatment and care according to orders, residentÂ’s preferences and goals. (Corrected 2018-05-07)
  2. Health Inspection on January 26, 2018 [1]

    1. Pattern: Immediate jeopardy to the resident health or safety
      • Administer the facility in a manner that enables it to use its resources effectively and efficiently. (Corrected 2018-02-16)
      • Provide safe and appropriate respiratory care for a resident when needed. (Corrected 2018-02-16)
      • Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Corrected 2018-02-16)
      • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (Corrected 2018-02-16)
    2. Pattern: Actual harm that is not immediate jeopardy
      • Provide safe, appropriate pain management for a resident who requires such services. (Corrected 2018-02-16)
    3. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide and implement an infection prevention and control program. (Corrected 2018-02-16)
      • Keep residents' personal and medical records private and confidential. (Corrected 2018-02-16)
      • Provide care and assistance to perform activities of daily living for any resident who is unable. (Corrected 2018-02-16)
    4. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Corrected 2018-02-16)
      • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. (Corrected 2018-02-16)
  3. Health Inspection on November 3, 2017 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. (Corrected 2017-12-02)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html