User Submitted Reviews

Brookfield Health and Rehab of Cascadia Battle Ground, Washington 98604

My daughter was discharged to Victory from Southwest Medical center with discharge orders to be given antibiotics--ampicillin and gentamycin every four hours, 24 hours a day. She had had meningitis with brain abscesses as part of her condition.

For the first 20 hours she was there she was given NO antibiotics. Her hospital orders--the reason she was sent to this "skilled nursing center" (what an unfunny joke) were completely ignored. At this time, as a result of this lack of care, she could have had a relapse into the virulent phase of the infection. I did not know of this at that time. My wake up call came after she had been at Victory just under three weeks. I walked into her room at 10 AM and discovered she had pulled out her PICC the previous night and had lay in bed for 12 hours without her antibiotics or her intravenous nourishment.

At that time she was readmitted to Southwest Medical with brain swelling along with abscesses. I did not want her sent back to Victory.

I found out about the 20 hours because I filed a complaint with State Health Department, they investigated, and they sent me per my request a copy of their investigation.

If you care about your loved ones, keep them out of this "skilled nursing facility.

Brookfield Health and Rehab of Cascadia Battle Ground, Washington 98604

My mother was in three other nursing homes before Victory. She was at Victory for over five years. I can say (from 11 years supervising my mother's care in various facilities), If anyone thinks they can put their loved one in ANY nursing home and turn their backs, they are dreadfully wrong. Victory has, for the most part, a very caring staff. There are exceptions (as with anywhere). Some are extraordinary and wonderful and a few horrible. All the homes my mother was in were understaffed and the staff was under paid for the extremely demanding jobs they do. Family absolutely must be on top of everything in every nursing situation. Know your loved one's weight on a weekly basis. Know their vitals - daily. Drop in - at LEAST twice a week, preferably 4-5 times a week. This is anywhere. Keep on top of urine tests for UTIs, know your loved one's normal condition and stay on top of it all…every single day. When doing this, I found Victory's staff willing to work with me to keep my mother as healthy and comfortable as possible. If I didn't keep a watch - in any of the homes where she resided, things didn't always get done. This was true for all of them. Victory, in my opinion, did a very good job when I worked with them for my mother's best interest.

Brookfield Health and Rehab of Cascadia Battle Ground, Washington 98604

I would not put my animal in this facility. They don't know what they are doing. My daughter was punished for having behaviors related to her disease. She was left in the hallway to eat, and look at everyone else in the dining room because they didn't know how to deal with her so they just gave her so much resperidal that she was druling and did know where she was. She was 39 yrs old at the time and has a horrible disease, she could not help what was happening to her. She got a black eye when her call button was not on her person and she was trying to get it, she leaned to far over to reach it on the night stand, fell into the night stand and got a black eye all because they were not doing their job with putting the call button near her or on her person. The ignored her constantly, would get angry with her again, for something she could not help. The food is horrible, the staff and admin. was horrible, they got angry at me because I was there a lot seeing my daughter and I spoke up a lot when I knew she was not being taken care of. Please find another place for your loved one. They never had any activities either, maybe throwing a ball around. Where my daughter is at now, they treat her with respect, and kindness and she has loving CNA's taking care of her.

Avamere Rehabilitation of Cascade Park Vancouver, Washington 98683

overall cascade is ok place..

Vancouver Specialty and Rehab Care Vancouver, Washington 98664

This facility looks great, smells great and has wonderful friendly staff that takes great care of their patients.

Brookfield Health and Rehab of Cascadia Battle Ground, Washington 98604

My mother had a stroke and was feeding herself and walking with a walker before she came to victory health. She wasn't there even 2 weeks and her condition deteriorated to the point of emergency hospitalization by ambulance. None of the staff helped her to eat she was starving and became delirious from acute renal failure and NEGLECT!! She asked for them to call her son or 911 earlier in the day which they ignored her request. My niece and nephew found her that afternoon unsecured in the wheel chair rocking back and forth ready to fall and hallucinating. My nephew called the ambulance!!!! He saved her life!!!!! Please know there is nothing positive about this place!!! Ialso understand they own several other facilities in the area. They should be closed down!!!!!!!!!!!!!!!!! I really didn't want to rate the facility they really deserve 0 stars but it wouldn't let me do the review without it.

Discovery Nursing & Rehab of Vancouver Vancouver, Washington 98663

This building has excellent care. No one is perfect but they do everything they can to make you feel comfortable & let you know you are important to them.

Avamere Rehabilitation of Cascade Park Vancouver, Washington 98683

My mother went to this care center after having a total knee replacement. When we went to visit on the 3rd day her knee machine was placed on her knee wrong. When my sister lifted off the ice pack to correct the machines placement she noticed her knee was very hot to the touch, red and enlarged. We had them call the emt's to take her back to the er. When we finished there and she was returned to Cascade Park the emt's couldn't find anybody to tell them which room was her's. We ended up moving her to a different center the next day because a lack of care, response to her needs and not giving her the correct medicine or doses on time. When we moved her she was still wearing the same clothes she came in. Without ever getting a bath. All in all it was a horrible experience.

Brookfield Health and Rehab of Cascadia Battle Ground, Washington 98604

I put my grandmother in this faciltiy when she fractured her ankle and was very pleased with her care. It has a very family-oriented atmosphere. While the building was older it was a wonderful experience.

Vancouver Specialty and Rehab Care Vancouver, Washington 98664

All personnel are very caring and they attend to your loved one promptly. It has been such a relief to me to have my husband in their care when I cannot be there with him (and even when I am!)

Avamere Rehabilitation of Cascade Park Vancouver, Washington 98683

My father stayed there about 5 years ago and because of the wonderful treatment he got there I recently recommended Cascade Park to a friend whos mother had recently had a stroke. Unfortunately management has obviously changed and many of the employees who were so wonderful with my father are no longer with the company which is strange because so many of them had been there for so long when my dad was there. My friend first called me with concerns after her mother was there for over 5 days without a shower, and the excuse the staff gave was that hours were severely cut by the administration and there wasnt time to get to everyone all the time. My friends mother ended up with a severe Urinary infection due to lack of hydration according to the hospital. The hospital actually told her they had been seeing a lot of infections, injurys, and other issues from this facility in the past couple years. So my friend did not send her mother back for fear of the worst. I went with her to pick up her mothers things she was met by the head nurse who was very rude and also found her mothers things already piled in a back office like garbage. My father had a wonderful time there but this place is obviously under new administration because it is not the same enjoyable place my father enjoyed til he passed. Its too bad that they have lost the loving staff they used to have and that caring for the people they care for is no longer important.

Check into other facilities this just isnt the place it used to be

Susan Carr

Vancouver Specialty and Rehab Care Vancouver, Washington 98664

Neglect. Patient care is very poor. If there is any possibility, place your loved one somewhere else. If you can't go somewhere else- stay with them 24/7 to make sure they get the care they need.

Vancouver Specialty and Rehab Care Vancouver, Washington 98664

Care of my grandfather was very poor. Would NOT recommend

Discovery Nursing & Rehab of Vancouver Vancouver, Washington 98663

As a nurse of over 25 years experience in both acute and long term care, I have found Discovery Nursing & Rehab to be a very good care facility. I was impressed with the facility from the first momemnt I walked through the doors. Staff are caring and well qualified. I would not hesitate to have a loved one cared for here. I have talked with others in the community and have heard the same from them.

Vancouver Specialty and Rehab Care Vancouver, Washington 98664

They have their priorities skewed. They are profit driven way before delivering patient care. Staff are overworked. The building is abysmal. I would not place a family member here unless you were to stay at their beside 24/7.

Vancouver Specialty and Rehab Care Vancouver, Washington 98664

Today I went to go see my dad at Pacific…..His face was unwashed and looked terrible, his dialysis snack was sitting under a bag filled with soilded depends (poop), his water was in the corner and unreacheable, his table was by his neighbor, his heel protector boots were not on (my dad has a stage 4 ulcer on his heel already), he was hungry (the CNA said he didn't want his lunch). He has dementia and forgets he's hungry, or has eaten from one second to the next. It's so disappointing. The fact that his daughter is an RN and stops by on a daily basis seems to make no difference in how they care for him (not that it should, they should care for everyone well.) Yesterday his neighbor had chest pain, I told the "nurse/RN" and she NEVER went in to check on him. I had to call management, and really I don't know if anything got done. He was ok today. I'm speaking to management on Monday. Don't think it'll make a difference though.

My sister and I will be removing our dad from that facility ASAP!