Review of Otterbein Gahanna

1 Star User Review

Totally unorganized, food was not good and menu was not followed. Very hard to get alternative food on the menu. Medication mistakes. Aids didn't show up for work. Nurses not very well trained. Necessary equipment for taking blood pressure not even in every house. Aids expected to do everything. They have to do the housekeeping, cooking, plan activities, cleaning of rooms and facility. It is no wonder aids don't show up, there is too much for them to do. The aids that did show up were excellent and caring. They need to hire a chef. Nice idea, but it is not working unless they get more help. They don't have a chef, housekeeper, or a laundry person. It all falls on the aids. The morning aids especially have it tough because they have to make 2 meals and do everything else. When we were there there was no structure. Employees were stealing food. For the 365.00 a day they charge the care should be much better. We didn't stay long.