1 Star User Review
I would have to rate LCC of Elkhorn with 1 star. That 1 star is for the few whom I actually felt gave my mother the care she deserved. I spent most of my mom's 76 days at this facility there. I was afraid if I didn't they would not brush her teeth, wash her face, take out her hearing aid, etc. Call lights were on an average of 12 minutes. My mother would wet her pants waiting for help to get to her. The food is not good. I saw on line they have 1 full time cook and 1 part time. This would explain why the food looked unappetizing, tasted poor and was often times delivered to her table cold. 1 full time cook is not able to feed 114 residents. No one bothered to reassess my mother's meds. Found out when she was dismissed that she was on 8 pain pills, still had the pain patch and 1 prescribed pain pill at night that was as needed. My mother had not had pain in over 6 weeks but was still getting all the pain meds. She came home so overmedicated that once we weaned her from the meds, she slowly was becoming her old self. Though I was very vocal in my concerns, I felt as if I was a bother and they rather I not be there. However they do stress the importance of family involvement in their booklet as well as their website. I know she missed a bath on occasion, I know she was not gotten up at night on occasion and therefore was saturated in her own urine in the mornings. I know this because I brought all her clothes to be washed home with me. With no computer system, everything appears written out. The problem is shift 1 could not answer my questions from shift 3 as their claim is "I wasn't there". When my mom caught their gastro flu bug and was vomiting all day, her dinner meal was chili and lettuce salad. Too many concerns to list for this review. I went because they had an open bed when she was released from the hospital. Clear for me to see why there were "open beds". In good conscience, I can not recommend this facility.