Review of The Villa at St Louis Park

2 Star User Review

Shortstaffed. Shortstaffed. Shortstaffed. My friend staying there found it virtually impossible to get help during the middle of the night. It's like all the staff disappear. Day staff will help you to the toilet after the call light is on for between 20 and 30 minutes and then leave you there for another 20 or 30 minutes before they return. If they return. The building itself is clean and the first floor is dressed to impress. It seems MANY of the staff that they do have are very nice people and good workers, but completely overworked and don't have the time to give the residents optimal care.