User Submitted Reviews

» Latest Reviews for the 1 Nursing Homes in Sanford, Florida

The average user rating for nursing homes in Sanford, Florida is 2.0 out of 5 stars based on 11 ratings.

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  • Healthcare and Rehab of Sanford Sanford, Florida 32771

    My grandparents were at this facility for one year. They both declined drastically both physically and cognitively during this time. My grandmother had several UTI infections due to staff not tending to her incontinent needs in a timely manner. There is no outside space for residents to enjoy or to get sunlight. When I asked if someone could take my grandfather out for 10 minutes (after he called me nearly in tears for feeling like he was in jail) the rude response I got was…."if we can find someone who has time ." I finally moved my grandparents into a Memory Care facility this week. I called and e-mailed several staff asking them to have medications and prescriptions ready to go, and to have my grandparent's personal belongings in order. Not only was nothing packed or organized, nothing was prepared for my grandparents to have their medications upon discharge. When I asked the nurse about the medications, her response was "Oh we don't do that here. The other place should have an emergency stash of medications if your grandparents need something." The staff at Sanford Healthcare and Rehab, particularly the Director and the Case Worker, were completely uncooperative with the new facility. The Case Worker lied and said "Their granddaughter said they didn't need their medications." Then the Case Worker refused to get on the phone with me when I called several times to address the lie. The new place had to personally contact the Nurse Practitioner personally after eight hours of getting no where with the Case Worker and Director, who also lied about the Nurse Practitioner calling the scripts in to the pharmacy, which never happened. The Nurse Practitioner stated she knew nothing about the situation, and she immediately called in the scripts so my grandparents could have their much-needed medications. BEWARE of this place, DO NOT leave your loved-ones in their care. They are liars and they do not take proper care of the residents.

  • Healthcare and Rehab of Sanford Sanford, Florida 32771

    Never take anyone's word for a place you are looking to place a loved one into for care. Facilities are regulated by the State of Florida, and any nursing home or health care facility in that state can be found at: http://ahca.myflorida.com/ where the public can review open records to the public regarding complaint surveys, deficiency surveys, fines, etc. You owe it to your loved one to do your homework first. Then tour the facility. Pay attention to telltale signs of the pros and cons. Request a meeting with the administrator, director of nursing, and the social worker/social services. Research and tour other facilities to compare before making your final decision.

  • Healthcare and Rehab of Sanford Sanford, Florida 32771

    I've heard all the stories about bad Nursing Homes. When my dad got sick and needed more care then we were able to give him at home , it broke our hearts to leave him in one. We spent as much time with him as possible , nearly all day and evening every day. He was in there nearly 2 months. He got weaker and weaker , to the point he could no longer hold himself up and in the end he could no longer feed himself. My sister and I were devastated and running on little sleep ourselves. During this time , The Nurses and CNAs treated him with the utmost respect and care. Right down to clipping his fingernails and powdering him down after they bathed him , because they knew he liked it. The Kitchen staff found out he liked certain foods and disliked others , and made sure he got what he liked. Maintenance came to check his air conditioner and cleaned the filter , checked the smoke alarms. Physical therapists and Occupational therapists came to care about him as well and even if he could no longer try the exercises , they would stay and talk to him anyway. I found the building to be clean and safe. They are redoing the floors and painting and redoing the patients rooms as well. I am eternally grateful to the People who knew and cared about my dad enough to make his last days as pain free as possible , both in body and spirit. They are just as thoughtful of the other patients as they were with dad , I had a lot of time to see things. If it were permitted to name names , I would , you all know who you are , thank you again , from the bottom of my heart.

  • Healthcare and Rehab of Sanford Sanford, Florida 32771

    The nurses, cna's, and all the rest of the staff are great but the management is questionable at best. I felt like my grandfather got quality care and was treated with respect. I did however saw the management on more than one occasion act in an unprofessional manner in reference to staff and families of residence.